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Bye plug-ins, hello Web RTC!

There is no way forward in technology if not with Web RTC. This is why.

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Predictive VS Power Dialer

When it comes to dialers, do you know which one suits you better?

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Stop 'ALT+TAB'

No need to keep manoeuvring with the 'Alt+Tab' shortcut, 'All in One' solutions are here to make agents' life easier.

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Towards Better Customer Experience

Understanding and elevating UX is vital for your Contact Center's ability to grow, as it plays a vital role in optimizing its performance.

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Dialers and the way they revolutionized Contact Centers

Some decades ago it would have been unthinkable to understand the concept of dialers. And now there are at least five different types of them

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