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5 WAYS TO IMPROVE QUALITY ASSURANCE in your Contact Center

Learn 5 effective ways to improve you Contact Center's performance by improving quality.

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GDPR in your Contact Center

With the new General Data Protection Regulation, you should have clear what changes you have to make in order to be compliant. Find out more about it in this article.

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Dialer Performance Under Stress Test

Our development team performed some stress tests to evaluate the performance of uContact. See the incredible results reached.

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Social Media in your Contact Center

Integrating social media to your call center is fundamental. All in One software solutions are here to helo you do it.

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Bye plug-ins, hello Web RTC!

There is no way forward in technology if not with Web RTC. This is why.

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